SHIPPING POLICY

1. SHIPPING

All orders for our products are processed and shipped within 4–10 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

www.rhinokitchenmats.net also offers same-day dispatch.

2. WRONG ADDRESS DISCLAIMER

Customers are responsible for ensuring that the shipping address entered is correct.

We do our best to speed up processing and shipping times; therefore, there is only a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders returned to us as undeliverable due to incorrect shipping information may be subject to a restocking fee determined by us.

4. LOST/STOLEN PACKAGES

www.rhinokitchenmats.net is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report the issue to your local authorities.

5. RETURN REQUEST DAYS

www.rhinokitchenmats.net allows returns within [Return Request Days] days of delivery. Kindly note that returned item(s) must be unopened and unused.

6. OUT OF STOCK ITEMS

In the event an item is out of stock, www.rhinokitchenmats.net will wait until all items are available before dispatching the order.

7. IMPORT DUTY AND TAXES

When purchasing from www.rhinokitchenmats.net, customers are responsible for any import duties, taxes, or customs fees required by the destination country.

8. ACCEPTANCE

By accessing our site and placing an order, you willingly accept the terms of this Shipping Policy.

9. CONTACT INFORMATION

If you have any questions or comments, please contact us at:

Email: info@rhinomats.com